RET transports 650,000 passengers in the Rotterdam region every day. They do so with 3,500 employees, 284 buses, 112 streetcars and 166 subways. As an integrated public transport company, RET not only manages and maintains its own vehicles, but also the infrastructure: rails, switches, overhead lines and stations and buildings.
RET, the transport company in the Rotterdam region, is improving its safety culture. Part of this is the purchase of the Safety Dashboard. The system helps the transport company to rise from step 3 to step 4 on the Safety Ladder: from ‘calculating’ to ‘proactive’.
Safety is not just a matter of setting and enforcing rules; a company’s safety culture also plays a major role. Safety expert Norbert Dekker Kleijn, policy advisor on occupational health and safety and the environment, is concerned with promoting it at RET. ‘To achieve that, we have adopted a program from Dura Vermeer: ‘Seeing, Acting, Learning’. That fits the fourth rung of the Safety Ladder, where safety is a high priority and is continuously improved. That’s where we want to go,’ he says. RET considers safety rules important; the company is now on Step 3 of the ladder. ‘In that third tier, you need a lot of information as an organization. That was the reason for us to purchase Safety Dashboard. It gives us the data we need to adjust and grow the safety culture.’